Guides
The go-links field guide.
Fundamentals to rollout.
What are go links?
The complete guide to internal short links — what go links are, how they resolve, why teams adopt them, and how to roll them out.
Read the guideEngineering playbook · 8 min readHow to write a runbook
Write an operational runbook an on-call engineer can actually follow at 3am — the sections that matter, a copyable template, and where to keep it.
Read the guideIncident response · 7 min readIncident response playbook
A step-by-step incident response process: severity levels, the incident-commander and comms roles, the timeline, and a blameless post-mortem.
Read the guideOnboarding · 7 min readNew-hire onboarding checklist
A practical new-hire onboarding checklist across before-day-one, day one, week one, and the 30/60/90-day arc — packaged behind one shared slug.
Read the guideDesign systems · 8 min readDesign system documentation
How to document a design system so people actually use it: what to document, how to structure it, and how to keep it current and findable.
Read the guideProduct launch · 8 min readProduct launch checklist
A cross-functional product launch checklist across pre-launch, launch day, and post-launch — with a named owner per workstream and one shared board.
Read the guideClient work · 8 min readClient onboarding process
A repeatable client onboarding process: what to collect before kickoff, how to run it, a comms cadence, and one board per client.
Read the guideStart with one team. Roll out when it sticks.
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